111db Frequently Asked Questions
Everything you need to know about registering, depositing via bKash, Nagad and Rocket, cricket betting, slots, bonuses, and keeping your account safe on 111db — Bangladesh's trusted online gaming platform.
Instant bKash Deposits
Fund your 111db account in minutes using bKash, Nagad, Rocket, or Upay — the mobile banking services trusted by millions of players across Bangladesh.
Deep Cricket Coverage
Bet on BPL, T20 World Cup, IPL, and Bangladesh Tigers fixtures with dozens of pre-match and in-play markets. 111db is built for the serious cricket punter.
24/7 English Support
Our dedicated support team operates around the clock on Bangladesh Standard Time. Reach us at [email protected] for fast, knowledgeable help with any account or payment issue.
Mobile-First Platform
111db runs seamlessly on Android and iOS via your mobile browser. No app download needed — access cricket odds, slots, and live casino from anywhere in Bangladesh.
SSL Encrypted Security
All data on 111db is protected by 256-bit SSL encryption. Your BDT transactions, personal details, and gameplay history are kept strictly private and secure at all times.
Responsible Gaming Tools
Set deposit limits, session timers, cooling-off periods, and self-exclusion directly from your account. 111db gives you full control over how and when you play.
Account & Registration
QHow do I create an account on 111db?
Creating a 111db account takes under three minutes. Visit the 111db Login page, click the registration option, and fill in your full name, date of birth, mobile number, and preferred username and password. You must be 18 years of age or older to register. Once submitted, a verification message is sent to your mobile number to confirm your account and unlock full access to deposits, betting, and casino games.
QWhat documents do I need to verify my 111db account?
111db uses a Know Your Customer (KYC) process to verify player identity and age. You will typically need to provide a copy of your Bangladesh National Identity Card (NID) or a valid passport. In some cases, proof of address — such as a recent utility bill or bank statement — may also be requested. Submitting clear, legible scans speeds up the verification process, which is usually completed within 24 hours.
QCan I register more than one 111db account?
No. Each player is permitted only one 111db account. Operating multiple accounts is a violation of the Terms and Conditions and may result in all accounts being permanently closed and any pending withdrawals forfeited. If you have accidentally created a duplicate account, contact [email protected] immediately to have the duplicate closed without penalty.
QWhat should I do if I cannot log in to my 111db account?
If you are unable to log in to 111db, first check that you are entering the correct username and password — passwords are case-sensitive. Use the password reset option to receive a reset link on your registered mobile number or email address. If the issue persists after resetting your password, contact [email protected] from your registered email address with your username and a brief description of the problem for priority assistance.
QHow do I close my 111db account permanently?
To permanently close your 111db account, send a written request to [email protected] from your registered email address stating that you wish to close the account. Any remaining BDT balance will be returned to your primary withdrawal method before the account is closed. If your reason for closing is related to problem gambling, please also consider activating a self-exclusion — details are available on the Responsible Gaming page.
Deposits & Withdrawals
QHow do I deposit money on 111db using bKash?
Depositing via bKash on 111db is straightforward. Log in to your 111db account, navigate to the Deposit section, select bKash as your payment method, and enter the amount you wish to deposit. You will be shown a 111db bKash merchant number or personal number to send the funds to. Complete the payment in your bKash app using the Send Money or Payment option, then enter the bKash transaction ID on the 111db deposit confirmation screen. Funds are typically credited within 5 to 15 minutes.
QCan I deposit on 111db using Nagad?
Yes, Nagad is a fully supported deposit method on 111db. The process mirrors the bKash deposit flow — select Nagad in the Deposit section, note the receiving number, send funds via the Nagad app, and submit the transaction reference on the 111db confirmation page. Nagad deposits typically reflect in your 111db balance within 5 to 20 minutes during normal operating hours.
QHow long does a Rocket deposit take on 111db?
Rocket (Dutch-Bangla Bank Mobile Banking) deposits on 111db are usually processed within 10 to 30 minutes. After sending funds via the Rocket app, you must submit the transaction ID on the 111db deposit screen to trigger manual or automated confirmation. If your deposit has not been credited after 30 minutes, contact [email protected] with the transaction ID, the amount, and the time of transfer for prompt resolution.
QWhat is the minimum deposit amount on 111db?
The minimum deposit amount on 111db is ৳200 BDT across all supported payment methods including bKash, Nagad, Rocket, and Upay. Bank transfer deposits may carry a higher minimum depending on your bank. There is no maximum deposit limit for standard accounts, though large deposits may trigger additional verification under 111db's standard compliance procedures.
QWhat is the minimum withdrawal amount on 111db?
The minimum withdrawal amount on 111db is ৳500 BDT. Withdrawals can be made to bKash, Nagad, Rocket, Upay, or a verified Bangladeshi bank account including Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, and Sonali Bank. Your withdrawal account must be registered in your own name and match the name on your 111db account to pass verification.
QHow long do withdrawals take on 111db?
Most 111db withdrawals to bKash or Nagad are processed within 1 to 4 hours during business hours on Bangladesh Standard Time. Rocket withdrawals typically take 2 to 6 hours. Bank transfers to BRAC Bank, IBBL, or Sonali Bank may take 1 to 3 business days depending on the bank's processing schedule. Withdrawals submitted on public holidays such as Eid or Victory Day may experience slightly longer processing times.
QDoes 111db charge fees on deposits or withdrawals?
111db does not charge fees on standard deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply their own transaction charges as per their standard fee schedule. For bank transfers, your issuing bank may charge a transfer fee, which is outside 111db's control. Always check your payment provider's current fee structure before initiating a transaction.
Games & Gameplay
QHow do I bet on cricket matches on 111db?
To bet on cricket at 111db, navigate to the Cricket section from the main menu, then browse available matches covering BPL, T20 World Cup, IPL, bilateral series, and Bangladesh Tigers fixtures. Select a match to view available markets — including match winner, top batsman, total runs, and in-play live odds. Choose your market and stake amount in BDT, review your bet slip, and confirm. Live in-play betting updates odds in real time throughout the match.
QWhat cricket betting markets are available on 111db?
111db offers an extensive range of cricket betting markets. Pre-match options include match winner, series winner, toss result, total runs over/under, and top batsman and bowler. In-play markets include next wicket method, runs in the next over, and live match winner with updated odds. BPL and T20 internationals involving the Bangladesh Tigers are among the most popular markets, with competitive lines updated throughout the match.
QAre the slot games on 111db fair and certified?
Yes. All slot games available on 111db — including titles from Pragmatic Play, NetEnt, Microgaming, and Spribe — use certified Random Number Generators (RNGs) that ensure every spin result is independently random and cannot be predicted or manipulated. Game providers publish verified Return to Player (RTP) percentages for each title, and all certification is handled by the providers themselves under their own regulatory frameworks.
QCan I play 111db games on my mobile phone?
Yes, 111db is fully optimised for mobile play on both Android and iOS devices. The platform runs directly in your mobile browser — no app download is required. The mobile interface adapts automatically to your screen size, giving you access to the full game library including cricket betting, slots, live casino tables, and account management features from anywhere in Bangladesh with a stable internet connection.
QWhat live casino games does 111db offer?
111db's live casino section features real-time games streamed with professional dealers, powered by Evolution Gaming and Ezugi. Available titles include Live Roulette, Live Blackjack, Live Baccarat, Lightning Roulette, Crazy Time, and Teen Patti. Tables operate around the clock and cater to a range of betting levels — from lower-stakes tables suited to casual players to high-limit VIP tables for serious gamblers.
Bonuses & Promotions
QWhat welcome bonus does 111db offer new players?
111db offers a welcome bonus to newly registered players on their first qualifying deposit. Bonus details — including the match percentage, maximum bonus amount in BDT, and eligible games — are published on the Promotions page and updated regularly. New players are encouraged to check current terms before depositing, as welcome bonus structures are subject to change. All bonuses are subject to wagering requirements before withdrawal is permitted.
QWhat are wagering requirements on 111db bonuses?
Wagering requirements on 111db bonuses specify how many times the bonus amount must be wagered before the bonus or any winnings derived from it can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place a total of ৳20,000 in qualifying bets before withdrawal is unlocked. Different games contribute differently to wagering requirements — slots typically contribute 100%, while table games may contribute at a lower rate.
QDoes 111db offer free spins promotions?
Yes, 111db runs free spins promotions periodically, often tied to specific slot titles from Pragmatic Play or NetEnt. Free spins may be awarded as part of a welcome package, a reload bonus, or a seasonal promotion — for example, during Eid, Pohela Boishakh, or BPL season. Free spins winnings are credited as bonus funds and are subject to the wagering requirements stated in the associated promotion terms.
QDoes 111db have a loyalty or VIP programme?
111db rewards regular players through an ongoing loyalty programme. As you place bets and play casino games, you accumulate loyalty points that can be exchanged for bonus credit or other rewards. Higher-volume players may be invited to join the VIP tier, which includes personalised account management, faster withdrawal processing, higher deposit limits, and access to exclusive promotions. Contact [email protected] to enquire about your current loyalty status.
QCan I opt out of bonus offers on 111db?
Yes. If you prefer to play without bonuses — for example, to avoid wagering requirements on withdrawals — you can opt out of promotional offers from the account settings section of your 111db profile. Opting out means deposits are credited as real-money balance only, with no bonus funds attached. You can also contact [email protected] to request removal from all marketing communications at any time.
Safety & Responsible Gaming
QIs 111db safe to use in Bangladesh?
111db is designed as a secure platform with SSL encryption protecting all data transmitted between your device and the platform. Account information, BDT transaction records, and personal details are stored securely and handled in line with the platform's Privacy Policy. 111db uses two-factor account security options and monitors accounts for suspicious activity. As with any online platform, players should use a strong unique password and avoid logging in on public devices.
QIs 111db legal in Bangladesh?
111db operates as an online gaming platform serving the Bangladesh market and is accessed by players at their own discretion in accordance with local laws. 111db does not make legal claims on behalf of individual players. Players are responsible for understanding the laws applicable in their own jurisdiction. 111db strongly recommends that all players review their local regulations before participating in online gambling. The platform provides a safe and reliable environment with fair play standards for eligible adult users.
QHow does 111db protect my personal and financial data?
111db uses industry-standard 256-bit SSL encryption on all pages, ensuring that your personal details and BDT payment information are protected in transit. Financial transactions via bKash, Nagad, and Rocket are processed through their respective secure APIs. 111db does not store complete payment credentials on its servers. All data handling practices are described in the Privacy Policy, which is accessible from the site footer.
QWhat responsible gaming tools does 111db provide?
111db provides a comprehensive set of responsible gaming tools including deposit limits (daily, weekly, and monthly in BDT), session time limits, reality check pop-ups, loss limits, cooling-off periods, and self-exclusion for 6 months, 1 year, 3 years, or permanently. All tools are accessible from your account settings or by contacting [email protected]. Limit reductions take effect immediately; increases require a 7-day waiting period for player protection.
QHow do I self-exclude from 111db?
To activate self-exclusion on 111db, log in to your account and navigate to the Responsible Gaming section of your account settings, where you can select a self-exclusion period of 6 months, 1 year, 3 years, or permanent closure. Alternatively, send a self-exclusion request from your registered email to [email protected] stating your preferred exclusion period. Self-exclusion takes effect within 24 hours and cannot be reversed until the chosen period has fully elapsed.
QWhat should I do if I think I have a gambling problem?
If you feel that gambling is negatively affecting your finances, relationships, or mental health, 111db urges you to act early. Start by activating a cooling-off period or self-exclusion directly from your account settings. Our support team at [email protected] can process any responsible gaming request around the clock. For professional guidance, we strongly encourage seeking support from qualified counsellors or organisations that specialise in problem gambling — your wellbeing always comes first. Gambling should remain an enjoyable pastime, never a source of distress.
Still Have a Question?
Our English-speaking support team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).
Send your question from your registered 111db email address and we will respond within 24 hours — usually much sooner.
For responsible gaming requests including self-exclusion and deposit limits, all enquiries are treated as a priority.
Ready to Get Started on 111db?
Now that your questions are answered, explore cricket betting, browse our full slots library, or log in to your account and pick up where you left off.